BytesCleaner Terms and Conditions

Welcome to BytesCleaner! These Terms and Conditions govern your use of our remote technical support and PC optimization services. By purchasing or using our services, you agree to abide by these terms.

1. Services Overview

BytesCleaner provides remote IT technical support, troubleshooting, PC optimization, and related services. Our services are offered on a one-time basis or through subscription plans as detailed on our website: https://bytescleaner.com/plans-and-services.

2. User Responsibilities

By using our services, you agree to:

Provide accurate and necessary information to facilitate troubleshooting.
Ensure you have a stable internet connection for remote support sessions.
Follow the instructions provided by our technicians for optimal service results.
Have valid access to the device being serviced (admin privileges if required).

BytesCleaner is not responsible for issues caused by hardware failures, third-party software conflicts, malware infections, or user actions taken against our recommendations.

3. Service Limitations

Our services are designed for software-related support and optimization. We do not provide:

Physical hardware repairs or replacements.
Data recovery from severely damaged drives or storage devices.
Support for illegal software or pirated content.

We strive to resolve technical issues efficiently, but successful resolution is not guaranteed in cases beyond our control (e.g., device compatibility limitations, recurring software conflicts).

4. Payment & Billing

Payments must be made in advance before receiving service.
Subscription plans will renew automatically unless canceled before the next billing date.
Failure to complete a payment may result in service suspension.

For billing inquiries, contact billing@bytescleaner.com.

5. Cancellation & Refund Policy

Our refund policy is outlined separately at https://bytescleaner.com/refund-policy. Refunds are subject to service usage and eligibility criteria.

6. Privacy & Data Security

We take privacy seriously and do not store or misuse your personal data.
Remote sessions may be recorded for quality assurance but will never be shared with third parties.
It is your responsibility to back up important files before using our services.

For more details, see our Privacy Policy at [Insert Link].

7. Limitation of Liability

BytesCleaner is not liable for:

Any indirect, incidental, or consequential damages resulting from our services.
Loss of data or productivity due to technical issues beyond our control.
User errors or non-compliance with our technician’s recommendations.

8. Changes to These Terms

BytesCleaner reserves the right to update these terms at any time. Changes will be effective upon posting on our website. Continued use of our services implies acceptance of the revised terms.

9. Contact Information

For any questions regarding these Terms & Conditions, reach out to us at:
📧 support@bytescleaner.com