BytesCleaner Terms and Conditions

Please read these Terms & Conditions carefully before initiating any payment. By purchasing or using our services, you agree to abide by these terms. All payments—including those made via PayPal—are final and non‑refundable.

1. Services Overview

  • BytesCleaner provides remote IT technical support, troubleshooting, PC optimization, and related services. Our services are offered on a one‑time basis or through subscription plans as detailed on our website: https://bytescleaner.com/plans-and-services.

2. User Responsibilities

By using our services, you agree to:

  • Provide accurate and necessary information to facilitate troubleshooting.

  • Ensure you have a stable internet connection for remote support sessions.

  • Follow the instructions provided by our technicians for optimal service results.

  • Have valid access to the device being serviced (admin privileges if required).
    BytesCleaner is not responsible for issues caused by hardware failures, third‑party software conflicts, malware infections, or user actions taken against our recommendations.

3. Service Limitations

Our services are designed for software‑related support and optimization. We do not provide:

  • Physical hardware repairs or replacements.

  • Data recovery from severely damaged drives or storage devices.

  • Support for illegal software or pirated content.
    We strive to resolve technical issues efficiently, but successful resolution is not guaranteed in cases beyond our control (e.g., device compatibility limitations, recurring software conflicts).

4. Payment & Billing

  • Payments must be made in advance before receiving service.

  • All payments are final and non‑refundable. Once payment is processed, our technicians begin work immediately and software licenses (where applicable) are activated and cannot be reversed.

  • This non‑refund policy applies to all payment methods, including PayPal.

  • Subscription plans will renew automatically unless canceled before the next billing date.

  • Failure to complete a payment may result in service suspension.
    For billing inquiries, contact billing@bytescleaner.com.

5. Cancellation & Refund Policy

  • Refunds are not available once payment has been made and the service has begun.

  • Our technicians commence work on your device immediately upon payment, and any software or license activations cannot be undone.

  • For full details on subscription cancellations and eligibility, see our Refund Policy at https://bytescleaner.com/refund-policy.

6. Privacy & Data Security

  • We take privacy seriously and do not store or misuse your personal data.

  • Remote sessions may be recorded for quality assurance but will never be shared with third parties.

  • It is your responsibility to back up important files before using our services.
    For more details, see our Privacy Policy

7. Limitation of Liability

BytesCleaner is not liable for:

  • Any indirect, incidental, or consequential damages resulting from our services.

  • Loss of data or productivity due to technical issues beyond our control.

  • User errors or non‑compliance with our technician’s recommendations.

8. Changes to These Terms

BytesCleaner reserves the right to update these terms at any time. Changes will be effective upon posting on our website. Continued use of our services implies acceptance of the revised terms.

9. Contact Information

For any questions regarding these Terms & Conditions, reach out to us at:
📧 support@bytescleaner.com

Reminder:
Before submitting payment, please ensure you have fully reviewed and understood all of the above. Once you proceed, your purchase is final, and no refunds—including PayPal transactions—will be issued.